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FAQ: What do I do if the main chatbox stops letting me post?

Epyc Wynn

Adherent
Messages
41
This is a thread for if users experience a technical glitch causing the chatbox to not let them post.

Warning: Clearing your cookies will cause you to not be automatically logged into most sites, meaning if you've been relying on auto-logins to sites, make sure you know all your usernames/passwords or have them saved in a password-saving file, program, or extension.

Answer: If the main chatbox stops letting you post, this most likely means there was a glitch in your cookies, and you need to clear your browser's cookies.

Google Chrome Fix: You can clear your Chrome cookies by going to the Chrome menu in the top-right corner of your browser just below the x, selecting Settings, scrolling down all the way and selecting Advanced, going to the Privacy and Security menu, selecting Clear Browsing data, and checking ONLY Cookies and other site data while unchecking all other categories, and then pressing the CLEAR DATA button.

Alternatively, you can get a Google Chrome cookie-cleaning extension which can make this action faster if you are going to want to do this again in the future.

Firefox Fix: You can clear your Firefox cookies by going to the Firefox menu in the top-right corner of your browser just below the x, selecting Options, selecting Privacy and Security, scrolling down to Cookies and Site Data, pressing the Clear Data button, checking Cookies and Site Data while unchecking Cached Web Content, and pressing the Clear button.

Alternatively, you can get a Firefox cookie-cleaning extension which can make this action faster if you are going to want to do this again in the future.
 

Signa

Libertarian Contrarian
Sanctuary legend
Messages
765
There's also ways to clear cookies for individual sites, if you want to be more surgical about it.
 

Arnox

Master
Staff member
Founder
Messages
5,314
Signa said:
There's also ways to clear cookies for individual sites, if you want to be more surgical about it.
^

Although, have people been getting this problem lately? If so, let me know what browser you're using.

The chatbox is definitely rather rickety at best since it was built for PHP 5.6 and we're running PHP 7.x now. Nevertheless, it seems every time there's a problem with the chatbox, it's always Google Chrome.
 
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